Privacy Policy

🔒 Privacy Policy

​Welcome to SRB Mall. We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

​Personal Information We Collect

​We collect two types of information when you visit our site or complete a transaction:

​a. Information You Directly Provide (Order Information)

​This information is collected when you place an order or create an account:

​Contact Information: Name, email address, phone number.

​Delivery Information: Billing address, shipping address.

​Financial Information: Credit/debit card information or other payment details (However, we do not store card details directly; this is processed securely through our payment gateway partners).

​Account Information: Username and password.

​b. Automatically Collected Information (Device Information)

​The following information is collected automatically when you browse our website:

​Website Usage Data: IP Address, browser type, Internet Service Provider, pages viewed, and duration of visit.

​Cookies and Tracking: We use "cookies" to store information about your browser. This helps remember your shopping cart and provide you with a personalized experience.

​ Why We Use Your Information

​Your personal information is used for the following purposes:

​Order Fulfillment: To process your order, confirm payment, and deliver the products.

​Communication: To provide order confirmation, shipping updates, and customer service.

​Personalization: To improve our products and services and show you relevant offers and advertisements based on your preferences.

​Legal Compliance: To detect fraud and fulfill legal obligations (such as taxes).

When and With Whom We Share Your Information

​Protecting your information is our highest priority. We may share your personal information in the following limited situations:

​Delivery Partners: To deliver the product to your address (Name, address, phone number).

​Payment Gateways: To process your transactions.

​Legal Requests: If required by law, such as a directive from government authorities or a court order.

​Marketing Tools: Limited information (such as email addresses) may be shared with third-party marketing platforms for the promotion of our products.

​We will never sell or rent your personal information to any third party.

Security of Your Information

​We employ reasonable security measures (such as encryption, firewalls, and secured servers) to protect your personal information from unauthorized access, loss, or misuse. However, please remember that data exchange over the internet is not 100% secure, so risks always exist.

Your Rights

​You have the following rights over your personal data:

​Right to Access: You have the right to view or request a copy of the personal information we have collected about you.

​Right to Update: You have the right to correct any errors in your account information.

​Right to Opt-Out: You can stop receiving marketing or promotional emails from us at any time.

Changes to This Policy

​We may update this Privacy Policy from time to time. We will publish any significant changes on our website or notify you via email.

Contact Us

​If you have any questions or concerns about this policy, you can contact us at the following Customer Help Care